Reputation Management
70% of businesses do not invest in review management and as a small local business, this is make or break for you and how you can gain an edge, here's why:
- 9/10 customers read reviews before choosing to do business with you
- They trust these collective reviews as if they were from a friend
- Having over 4 star reviews online puts you above most of your competition
- Better reviews means your customer will spend more with you
- They increase your profit margin per sale as your cost of sale is less
- Your customers trust you more during the sales process
What does our system do for you
We make getting reviews simple and easy. Our signature system puts you in the driving seat of your reputation, you can either request one at the click of a button on our mobile app or you can
just give us the customer names and we will do it for you.
Home Improvement reviews are typically hard to come by as people are scared to request them due to negative feedback, our system stops this issue, here's how:
Step 1: After you have finished the job, we will send the customer an sms feedback request straight away.
Step 2: If the customer responds positively either with a Yes or a score of 8/10 or higher, we will ask them for a review request via Google Reviews.
Step 3: If the customer sends a negative response, we will send this to you straight away so you can follow up, fix the problem then do a feedback request again
Step 4: We will follow up with the customers who don't leave feedback, so that they do overtime.
Ready to Grow Your Business?
Ready to Up your Game?
Email us: Sales@leadoptimizer.co.uk